Cleaning requests

To lodge a cleaning request related to one of the following service areas, please complete the online form.

For urgent requests contact the following areas, Ext. 1013, Central Services Office Administrator

Kuring-gai Campus staff and students may directly contact Mark Hamilton, Supervisor (Kuring-gai and St Leonards) via email or on Ext. 5830.

If you are experiencing difficulties with the online form, please call Central Services on 1013.

Maintenance requests are now lodged by a separate online form.

Centralised Waste Pilot Program feedback

Are you part of the pilot program taking place in the Chancellery, Facilities Management - Operations or Program Management Office?

If you want to provide feedback to the Central Services team on this program, please contact us.

Services you can request via the online cleaning form

Cleaning requests

Office cleaning

You may request cleaning services if you have a specific requirement or emergency. A thorough cleaning service is provided for offices once per week, outside of normal business hours. This includes emptying office bins and wiping down desks not covered by books or materials. Emptying paper recycling bins occurs twice per week.

Pest Control

Call out services arranged where insect or pest infestations are suspected.

Waste management and recycling

Waste removal, recycling and provision of recycle under desk boxes

How we work

All work orders are recorded on our computerised Building and Engineering Maintenance System (BEIMS), to assist in tracking the progress of work requests and periodic maintenance. The capability of this system is being expanded to enhance monitoring and reporting functions to provide an improved service to our customers.